Shipping
Where does DogDayz Apparel ship?
We ship worldwide—yep, even way out there. If your location shows up at checkout, you're good to go. Some places may take a bit longer or charge customs fees, but we'll do everything we can to get your gear to your door.
Do you offer free shipping?
Sometimes, yes. We run promos from time to time (sign up for updates if you want the inside scoop). Otherwise, shipping is calculated based on your order and location.
When will my order ship?
Every item is made just for you. That usually takes 2–5 business days to produce. After that, shipping time varies by destination—typically 3–7 business days within the U.S., a little longer for international orders.
How can I track my order?
As soon as your order ships, you'll get an email with tracking details. If you don't see it, check your spam folder—or reach out and we'll resend it.
What if I didn't receive my order?
Start by checking the tracking info—it might be waiting at your door or nearby. Still no sign? Get in touch. We'll help figure it out.
Returns
What's your return policy?
Because we make everything on demand, we don't accept returns for sizing or preference. But if your item arrives damaged or isn't what you ordered, we'll replace it at no cost. Just let us know.
How do I exchange a product?
We don't offer traditional exchanges, but if there's an issue with your order—wrong item, misprint, anything off—send us a message. We'll make it right, fast.
Unresolved questions?
Our professional top-ranked customer service members are here to solve your every issue.
